Refund Policy
Returns:
Our policy lasts 30 days. If 30 days have gone by since your purchase, unfortunately we can’t offer you a refund.
To be eligible for a return, your Avesta Collagen MUST be unused with the original lid seal fully intact.
Additional non-returnable items:
Gift cards
To complete your return, we require a receipt or proof of purchase.
Refunds: (if applicable)
Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.
If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within a certain amount of days.
Late or missing refunds: (if applicable)
If you haven’t received a refund yet, first check your bank account again.
Then contact your credit card company, it may take some time before your refund is officially posted.
Next contact your bank. There is often some processing time before a refund is posted.
If you’ve done all of this and you still have not received your refund yet, please contact us at support@avestacollagen.com
Shipping:
To return your product, you should mail your product to: 22 Kingston Gardens Hyde SK14 2DB United Kingdom
You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund.
You should consider using a trackable shipping service or purchasing shipping insurance. We don’t guarantee that we will receive your returned item(s).
Our policy lasts 30 days. If 30 days have gone by since your purchase, unfortunately we can’t offer you a refund.
To be eligible for a return, your Avesta Collagen MUST be unused with the original lid seal fully intact.
Additional non-returnable items:
Gift cards
To complete your return, we require a receipt or proof of purchase.
Refunds: (if applicable)
Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.
If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within a certain amount of days.
Late or missing refunds: (if applicable)
If you haven’t received a refund yet, first check your bank account again.
Then contact your credit card company, it may take some time before your refund is officially posted.
Next contact your bank. There is often some processing time before a refund is posted.
If you’ve done all of this and you still have not received your refund yet, please contact us at support@avestacollagen.com
Shipping:
To return your product, you should mail your product to: 22 Kingston Gardens Hyde SK14 2DB United Kingdom
You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund.
You should consider using a trackable shipping service or purchasing shipping insurance. We don’t guarantee that we will receive your returned item(s).